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Dr. Bessette is so kind and easygoing. Never pressured me in to doing anything. I was having groin pain and his office took me on the day I called. I was terrified to have surgery. He took the time to relax me and talk to me in pre op, and once I was in the or I didn’t even know I was going under. They did it so fast. When I woke up in recovery he was there in 10 minutes asking me how I was feeling! His office staff are extremely organized! I was worried about a paper I needed for work. When I went in on Monday they had everything signed and ready for me. I hadn’t asked for them to do that! Dr. Bessette happened to be signing papers and he stopped to talk to me and ask me how I was doing! Very professional and very kind! I highly recommend!
Recently had my second major knee surgery with Dr. Bessette and could not be more impressed with his knowledge, genuine patient care and humanity. I would recommend Dr. Bessette to anyone who needs knee surgery without a second thought. You feel as if you are his only patient and he never makes you feel rushed or as if your concerns are not valid. I had ACL reconstruction one week ago along with additional arthroscopic work. Besides normal discomforts I have been without any significant pain. Dr Bessette is a true medical professional who puts patients' concerns first.
Thoroughly explained my injury and what was needed to repair my knee. He is kind and never rushes through the appointments. My knee is fully healed and repaired.
I transferred to Dr. Bessette when my previous ortho doc retired. Wish I had done this earlier. Such a wonderful experience from check in to check out. Dr. Bessette was caring and really listed to me. It was wonderful to not be rushed and talk with someone who truly cares about his patients.
Dr. Carrier and his staff are excellent! I would highly recommend Dr. Carrier. I had knee replacement surgery in April 2021 and all aspects of the surgery went very well, from the initial consultation to the surgery itself.
I had never undergone major surgery before so was very concerned when my PCP referred me to a surgeon (she specifically told me to go to Dr. Rashid) for a hip replacement. But once I spoke to Dr. Rashid I was at ease. Her calm manner, willingness to discuss it thoroughly and answer questions patiently has a way of inspiring confidence. The surgery was a total success and I was up walking around the nurse's station with a walker just one and a half hours afterward. Dr. Rashid came to visit me a couple hours after that to check on me and let me know all went well. At 12 weeks after, I have no pain in that hip. Dr. Rashid also plans for a one-year follow-up appointment, which none of my friends who've had hip replacements by surgeons from other practices were offered. Also, all the receptionists and x-ray techs I dealt with at Rochester Community Ortho were always professional but friendly.
I had two knee replacements this past year and have been very pleased with both the procedure and the results. Dr. Carrier took the time to listen to any concern that I had following the surgery. His work gave me new life to my aging and arthritic knees!! All of the support staff were professional and helpful.
Came to Rochester Community Ortho after a mediocre experience with another ortho group - I'm so glad I did! I felt listened to for the first time in a long time. Dr. Rashid was very welcoming and knowledgeable, answered all my questions, explained things in a clear, understandable way, and I came away feeling like I understood where I stood and what my options were, as well as how to evaluate my own status and know when something wasn't working. Everyone in the office was very professional and efficient, but I did not feel like I was being rushed through for time's sake. Couldn't ask for a better experience!
I had an appointment with Dr. Gary Bessette for evaluation of my right hip. Everyone in the office was very friendly and welcoming. Dr. Bessette examined my hip, ordered x-rays and made recommendations as to the best course of action for me. I did not feel rushed and had all my questions answered. I was very satisfied and felt this to be a very professional office.
Couldn't ask for a better provider.
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