Billing & Insurance

The health care providers of RCO participates with most major plans in the Rochester Area. You must provide complete and accurate information about your insurance so we can submit claims to your insurance carrier. You will be responsible for co-payments, co-insurance, or other deductible amounts on the date of service.

Billing Service Fees may be applied for payments not made at the time of service.

We Accept most major credit cards.

Should you have questions regarding your billing, please contact the billing office by calling (585) 218-4337

In-Network Insurance Plans

The health care providers of RCO participate with the following health care plans:

Blue Shield of WNY
Medicare ILS
No Fault
NYS Workers’ Comp

Sidney Hillman
Universal American
Elder One
Independent Health
Today’s Option
Your Care

Excellus of Rochester
Excellus Blue Choice
Excellus Blue Choice Option
Excellus Child Health Plus
Excellus Family Health Plus
Humana (Non-Military)




Hours Update

Phone Hours: (We will be closed daily from 12:30-1:30 for lunch)

Rochester Community Orthopaedics is closely following the most up-to-date announcements and information on the known cases of Novel Coronavirus (COVID-19). Because this information is always changing, we will be monitoring all updated from the World Health Organization and Centers for Disease Control.

If you are experiencing cold or flu symptoms, please make sure to contact us via phone at (585) 218-4337 prior to your appointment.

We are asking that only the patient comes into the office for their appointment unless they are a minor.

Here are a few additional resources as well:
World Health Organization
Centers for Disease Control